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Case Study​

Maximizing Member Experience with Tailored Solutions for Association Success

Membership and nonprofit associations entrust the powerful CRM, Salesforce, for member engagement, donations, and volunteer initiatives. However, maximizing the platform’s potential requires specialized knowledge and expertise. Explore how Aplusify, a registered Nimble AMS implementation and managed services provider, transformed the operational landscape of a prominent membership association.  This renowned association aims to empower the hospitality industry workforce. However, they were grappling with challenges in exchanging member information, optimizing their existing workflows, managing event registrations, and integrating different applications. In this case study, we will discover how Aplusify’s custom solutions enhanced the association’s Nimble AMS platform functionality, ensuring optimum performance.


The Challenge


The association faced difficulties in optimizing the Nimble AMS platform. They were unable to transfer data between different applications. The lack of seamless integration between Salesforce with other applications and order processing delays were a matter of concern. Additionally, the association was unable to streamline event registrations leading to low member engagement.

The Opportunity


  • Optimized workflows for improved efficiency.  
  • Enhanced data transfer processes for accuracy.  
  • Seamless integrations for holistic operational excellence.  
  • Exemplary order processing to streamline tasks. 
  • Effortless event registrations to improve member engagement. 
 

Results

  • Aplusify’s Nimble-certified experts identified the pain points of the association and addressed those with innovative and sustainable solutions. Our experts tailored the workflows to the requirements of the associations. The results were easy information exchange, seamless integrations, the addition of custom functions, and quick event registrations. 

     

Platform Used

Fonteva powered by Salesforce, with Aplusify’s Implementation Services.

Industries We Serve

Associations, Nonprofits and Higher Education 

Our Partnerships

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