Call Center Services
Present your members with a service that answers their questions, assist them with member-related services and puts a smile on their face.
- Improve member satisfaction by simply being responsive and accessible
- Increase member engagement by providing communications channels that resonate
- Decrease mundane workload from staff who can be more strategic
- Drive cost-efficiency by solving technical issues that decrease inbound inquiries
Schedule a Meeting
Member Services Help Desk
Streamlining member services so that your members get assistance at the right time. In helping members, our agents are trained to identify if there might be a recurring problem with the AMS/Salesforce. Our agents proactively provide an immediate solution to the members but also ensure the developers can identify and troubleshoot the root problem to prevent recurring member issues.
- More Affordable than Full-Time or Temp Staff
- Lock-in Rate for 6 or 12 months
- Project Manager
- US Time Zones
- Phone, Email & Online chat
- Easily Adjust for Peak Seasons
- No Recruiting Costs
- No Training Costs
- No Equipment Costs
- No Implementation Fees
- No Overtime
Our Formula for Success
Transparency of help logs
Real-time dashboards & metrics
Automating requests to departments for additional information or assistance
Comprehensive view of member profiles using your Salesforce instance
Ability to troubleshoot technical problems with the development team
Association Management Systems We Support
Aplusify Is Here To Help
Membership
- Renewals
- Update Profiles
- Invoices
- Payments
- FAQs
Tech Support
- Password Reset
- Navigating Portal
- Downloading Docs
Events
- Registration
- FAQs
- Payments
- Refunds
- CEUs
Programs
- FAQs
- Application Updates
- Submissions
Resources on Membership
The 3 A’s of Right AI Implementation for Associations
Associations are increasingly integrating Artificial Intelligence in their workflows with an objective of providing enhanced member experience. Salesforce Einstein AI
The 3 A’s Of Right AI Implementation
Part 1- Assess the Need for AI for Associations
Associations are constantly seeking innovative ways to provide value to their members. One of the promising advancements in this area
Member Engagement Dashboard-Role of AI in Enhancing Engagement with Predictive AI Capabilities
Artificial Intelligence is transforming ways in which associations connect with their members by gaining insights from large volumes of data
Maximize Association Value- Unbundle Implementation Partner Search from AMS Product Search
Associations are constantly seeking ways to improve member engagement, streamline operations and achieve their missions. That’s where AMS comes in!
Member Engagement Dashboard: How an Associations Benefitted from It (A User Story)
Ever wondered how associations can enhance member experiences through data-driven decisions? In this blog, we walk you through the transformative
Member Engagement Dashboard- Why it Matters for Associations
Member engagement is vital for associations’ success, yet tracking effectiveness of engagement initiatives amidst diverse member activities poses challenges. Managing
