Is your association’s AMS keeping pace with your goals—or slowing you down?
As associations grow, so do the expectations of their members and the complexity of internal operations. Relying on outdated systems can quietly slow progress, create inefficiencies, and hold back your mission. That’s why staying updated isn’t just good practice—it’s strategic.
Enter Fonteva 15—the most powerful upgrade of Fonteva designed to support associations that are ready to scale smarter, engage deeper, and simplify operations. From streamlined financial workflows to new community features, this release offers meaningful updates that matter.
In this blog, we’ll break down what’s new in Fonteva 15, the upgrade process, and how a partner like Aplusify can take the stress out of transitioning—so your association stays focused on what matters most: your members.
What is Fonteva 15?
Fonteva Platform 15 (FP15) is a major upgrade to the Fonteva association management system (AMS), built on Salesforce. It is a major release that brings a host of new features and enhancements designed to boost operational efficiency and member engagement. Notable updates include Lightning-based Campaign Pages, Enterprise Community+, and streamlined financial processes such as improved refund handling.What are the Key Highlights of Fonteva 15?
Fonteva Platform 15 (FP15) marks a significant leap forward, introducing powerful features and enhancements designed to modernize user experiences, streamline operations, and support growing organizational needs.- Dynamic Fundraising Campaigns: FP15 replaces the legacy CPBase and VisualForce-based Campaigns with Dynamic Fundraising Campaigns, offering a sleek, modern Lightning-based interface. This upgrade brings an intuitive design, a guided migration utility, and a disruption-free transition—allowing users to adopt new functionality without impacting current campaigns. It also introduces multi-currency support, enabling organizations to manage global fundraising efforts seamlessly through Business Groups and customized currency display settings.
- Fonteva’s Reusable Components: With FP15, building and customizing Experience Sites becomes faster and more efficient. Drag-and-drop Reusable Components—such as RecordsTileViewer, addRecord, and SummaryRecordView—empower system admins and developers to easily enhance sites without coding, saving time and reducing development costs. These versatile building blocks simplify dashboard creation and integrate effortlessly into any layout.
- Fonteva Enterprise Community+: For organizations managing multiple communities, Enterprise Community+ introduces scalable solutions with improved branding, data-sharing capabilities, and flexibility. It allows for seamless interaction across communities, making it ideal for large-scale community management.
- Refund Enhancements: FP15 refines the refund process with defaults for ease of use, support for credit account refunds, invoice line adjustments, and prorated refund handling—bringing clarity and control to financial transactions.
- Improved Credit Memos: The enhanced Credit Memo feature offers better management of over- and underpayments. It supports automated processes, manual creation from invoices, and is backed by real-world use cases to demonstrate its impact and flexibility in financial operations.
- Void Receipts Functionality: Organizations can now handle chargeback processing and automatic balance adjustments through voiding receipts, which ensures updated financial records and accurate transaction tracking.
- Schema Updates: FP15 includes essential schema enhancements supporting Campaign Pages, multi-currency capabilities, unapplied payments, and Enterprise Community+. These updates align with the broader functional improvements introduced in this release.
- Critical Changes to Note: As FP15 introduces cutting-edge features, it also retires outdated components:
- CurrencyApi is deprecated and merged into FDService.
- DonorApi support is discontinued—migrate to Dynamic Campaigns.
- Access Manager is no longer supported—use Permission Sets instead.
- Fonteva Payments 1.0 and the 2019R1 release are no longer supported—update to Payments 2.0 and the latest platform release before upgrading.
Does Fonteva 15 Automatically Upgrade to Fonteva 15.x?
No, Fonteva does not upgrade automatically. While Fonteva is a cloud-based solution that regularly receives new features and bug fixes, the upgrade itself is not automatic. A system administrator must manually initiate the upgrade from the Product Updates page in Spark Admin. Previously, Fonteva required step-by-step upgrades. For example, customers on 20Spring.0 looking to move to 21Winter had to upgrade to 20Spring.1 first, before proceeding to 21Winter (20Spring.0 → 20Spring.1 → 21Winter). With the release of Fonteva Platform 15.1, this process has been streamlined. Customers can now upgrade directly from 21Winter to FP15.1, as intermediate steps are handled automatically in the background. This efficiency is also reflected in the naming of release-related documentation, now labeled under Fonteva Platform 15/15.1. That said, ensuring a smooth upgrade still requires planning and oversight. With the right partner—like Aplusify—this process becomes significantly easier. Aplusify performs regular health checks of your AMS and helps keep your system secure, optimized, and up to date.What is the Pathway to Upgrade to Fonteva 15.x from an Older Version?
The upgrade path to Fonteva Platform 15.x depends on your current release version. Here’s how organizations can proceed based on where they’re starting from:- On a version prior to 21Winter? You’ll need to follow a step-by-step upgrade through each major release until your org reaches 21Winter.0.44. Once on that version, you can then proceed with the upgrade to FP15.1, which also includes FP15.0.
- Already on 21Winter? Ensure your org is updated (patched) to at least 21Winter.0.44, then proceed directly to FP15.1.
- Early adopter of FP15.0? Simply update to the latest FP15.0 patch, then upgrade to FP15.1. The process won’t reinstall FP15.0, and your configuration settings will carry over seamlessly.
Why Updating Your Fonteva AMS Matters? A Real-Life Use Case
Let’s take the example of a membership association committed to strengthening community engagement and advocacy efforts. Despite their impactful mission this association encountered several roadblocks—largely due to running on an outdated version of the Fonteva platform.- Fundraising Efforts: The association found it difficult to maximize their fundraising efforts due to the limitations of the existing Fonteva platform. They were unable to track donations and analyze campaign performance which hindered their ability to achieve their financial goals.
- Community Engagement: Engaging community members proved to be a daunting task for the association. They lacked the tools needed to facilitate meaningful interactions, manage member communications and foster collaboration within the community.
- Fundraising Campaign: Executing successful fundraising campaigns was a headache for the association. Their existing platform lacked the flexibility and customization to create dynamic fundraising campaigns that are crucial for adapting to factors like donor behavior, preferences, fundraising goals.
- Refund Policy: The association needed refund enhancements as they faced difficulties in handling member enquiries regarding refunds with their present platform. This led to delays in processing refunds, and members’ dissatisfaction with the current refund policy.
How Did Fonteva 15 Impact the Association?
Fonteva 15 and its latest upgrades tackle the challenges faced by the association struggling with an outdated system. Let us dive into the key features of the platform and how these address their specific needs.1. Enhanced Fundraising Capabilities
Fonteva 15 introduces Dynamic Fundraising Campaigns feature, allowing for targeted outreach and engaging content creation. With this enhancement, the association improves campaign tracking in turn creating strategies to increase donors. How it Helps?- Intuitive Interface: Fonteva 15 boasts a user-friendly design, ensuring swift adoption and staff satisfaction at the association. With simplified menus and intuitive navigation, staff effortlessly access tools and features, eliminating the need for extensive training.
- Effortless Data Migration: Fonteva 15.1 simplifies data and campaign migration with a built-in utility, enabling seamless transition to Lightning-based Campaign Pages without disrupting existing operations.
- Uninterrupted Fundraising: The association smoothly migrates existing campaigns with the Migration Utility, ensuring uninterrupted fundraising efforts. Ongoing campaigns, from annual events to special events, continue seamlessly, maintaining momentum towards the association’s fundraising goals.
A Dynamic Fundraising Campaign Page
2. Refund Management
The streamlined refund process in Fonteva 15 ensures a frictionless experience for both the association and its members. Members will no longer face delays or hassles when seeking refunds, fostering greater trust and satisfaction with the association’s policies.
How it Helps?
- Refund Defaults: Fonteva 15 simplifies refund processes with preset options for common scenarios like event or membership cancellations. For example, the association can refund for canceled event registrations within a specific timeframe, ensuring consistency and efficiency.
- Refund to Credit: Fonteva 15 enables the association to refund members directly to their accounts as credits for future purchases or dues. For instance, if a member cancels an event registration, they can refund the fee as credit toward their next event attendance, boosting satisfaction and future engagement.
- Invoice Line Adjustments: The association can make precise invoice adjustments using Fonteva 15’s feature. For example, if a member requests a partial refund for a conference registration, they can adjust the invoice line item accurately, ensuring transparency in financial transactions.
- Prorated Refunds: Fonteva Platform 15 helps associations calculate prorated refunds for memberships or subscriptions based on usage or remaining time in the billing cycle. For instance, if a member cancels an annual membership halfway through the year, the association can process a prorated refund for the unused portion, ensuring fairness and transparency to members by charging them only for the time that they were active.
Creating and Processing a Prorated Refund
3. Community Engagement Boost
Fonteva 15 equips the association with the tools they need to foster a vibrant community. A potentially revamped Fonteva Enterprise Community+ significantly enhanced member interactions for them.
How it Helps?
- Branding: The association can customize the community’s look and feel to align with their brand identity, ensuring a cohesive member experience.
Enabling Enterprise Community+ Feature on Fonteva 15 Platform
- Data Sharing: Fonteva Enterprise Community+ facilitates seamless sharing of relevant information among members, promoting collaboration and knowledge exchange.
- Scalability: As the association grows, Fonteva Enterprise Community+ scales effortlessly to accommodate multiple communities, ensuring sustained engagement and satisfaction.
Community 3 Details Across Multiple Community Site Records
4. Global Reach with Multi-Currency Support
The association has international members, and the new multi-currency support simplifies transactions across borders. This opens doors to a wider donor pool and strengthens the association’s global impact.
How It Helps?
- Multi-Currency Enabled Business Groups: The association can set up multiple business groups with different base currencies to accommodate diverse financial transactions. For example, if the association operates internationally, they can have separate business groups for regions with different currencies, such as USD for the United States and GBP for the UK.
Multi-Currency Support Pages for International Members
- Currency Conversion Control: Fonteva 15 provides granular control over currency conversion rates and processes. The association can configure currency conversion rules based on their preferences and business requirements. For instance, the association can set up currency conversion for e-commerce transactions, ensuring accurate pricing and billing for members worldwide.
5. Financial Control with Void Receipts
The ability to void receipts offers the association greater flexibility in managing finances, allowing for quick corrections and improved financial control.
How it Helps?
- Effortless Chargeback Processing: With Fonteva 15, the association effortlessly rectifies mistakes like accidental double charges. By avoiding duplicate receipts, they maintain accurate records and ensure a seamless member experience.
- Simplified Balance Adjustments: Fonteva 15 simplifies adjustments to member accounts, such as offering discounts. Using void receipts, the association easily issues credit receipts to reflect discounts, maintaining precise account balances without manual calculations.
6. Future-Ready Platform with Ongoing Improvements:
The underlying platform updates ensure that Fonteva 15 remains robust and scalable. The association is confident that their membership management system can grow alongside their association’s needs.
How it Helps?
- Simplified Global Reach: With multi-currency schema updates, Fonteva 15 effortlessly handles donations and finances in multiple currencies as the association expands internationally, eliminating conversion hassles and accommodating global donors.
- Smoother Payment Processing: Fonteva 15’s schema updates for unapplied payments ensure seamless handling of future payment scenarios for the association, adapting to evolving payment methods without disruptions.
Payment Processing Details for Unapplied Payments
Source: Fonteva Platform 15 – Schema Updates
- Thriving Online Community: Schema updates for Fonteva Enterprise Community+ allow the association to adapt to emerging member engagement needs, ensuring a vibrant and engaging online community for members.
Updates in Enterprise Community+ Structure
Source: Fonteva Platform 15 – Schema Updates
To Sum It Up…
The association transformed its operations with Fonteva Platform 15 Implementation. They witnessed a surge in donor acquisition through dynamic fundraising campaigns, created a vibrant online community with Fonteva Enterprise Community + feature and gained greater financial control with features like Void Receipts. Furthermore, Fonteva 15 Upgrade’s future-proof design ensures that the association’s membership management can grow alongside the association’s needs and unlock new levels of success in member engagement.
Wrapping It Up!
Fonteva 15 and Fonteva 15.1 aren’t just your usual system updates—it’s a transformative opportunity for associations to enhance their operations and member experiences. With its array of powerful features and seamless integration, Fonteva 15 empowers associations to navigate the evolving landscape with confidence and efficiency.
Ready to elevate your association’s operations with Fonteva 15.1 Upgrade? Let’s embark on this transformative journey together!
FAQs - Fonteva 15 Upgrade
Fonteva 15 is a major upgrade to the Fonteva AMS, featuring enhancements like Lightning Campaign Pages, Enterprise Community+, and improved financial processes to help associations work more efficiently.
Fonteva Platform 15.1/FP15.1 (i.e. Fonteva Platform 15/15.1) introduces a range of new features and enhancements, with each improvement documented in detail. With this release, Fonteva has adopted a new naming convention—Fonteva Platform (FP) followed by a version number that reflects major, minor, and patch updates. Hence, this release is officially titled Fonteva Platform 15.1.0.
Fonteva is an Association Management System (AMS) which is built on the Salesforce platform. It is designed for organizations, such as professional and trade associations, to manage various aspects of their operations and membership, including member engagement and retention, event management, etc. Fonteva provides a single, comprehensive platform to manage all of these functions, acting as a central hub for constituent interactions.
No, upgrades are not automatic. Admins must manually initiate upgrades through Spark Admin. However, with Fonteva 15.1, some upgrade steps have been streamlined for easier transitions.
Enterprise Community+ is designed for community-based organizations, containing larger number of communities. It supports enhanced branding, data sharing, and greater scalability.
You can manage membership, renewals, events, online communities, donations, product sales, financials, and member engagement—all within one system.
With half a decade of experience in content & copy writing, content strategy & marketing, Arpita focuses on creating clear, informative content that connects with the audience. She has worked closely on Salesforce-based technical projects, helping translate complex ideas into simple, effective messaging. At Aplusify, her content drives clarity, builds connections, and maintains consistency across multiple channels.