Aplusify: Your Partner in Gaining the Fonteva Advantage
Delivering Maximum ROI with Enhanced Technical Capacity and Member Satistifation
Achieving Your Goals with Aplusify
About United Soccer Coaches
Location
Kansas City, MO
Organization Type
Association
Revenue Size
$7 million awards programs
Size of Staff
25 Employees
Number of Members
80,000+
Teaming Up With Aplusify for Best-in-Class Service
United Soccer Coaches counts on the customer relationship management (CRM) platform called Salesforce to support its marketing, member services, and information technology (IT) needs. In the past, USC would work on one IT project at a time with a rotating group of support services. Once they learned about Aplusify, the USC team knew immediately that they had found the right partner to work with them on a long-term basis.
As USC discovered, Aplusify’s team of Salesforce experts offers best-in-class solutions at a reasonable price, providing associations, nonprofits, and higher education institutions with the capacity and capability of maximizing their Salesforce platform. Our team of Salesforce-certified experts alleviates the technical weight of implementing and managing Salesforce so you can focus on strategy and organizational mission. Aplusify saves time,money and stress with its Salesforce Managed Services.
How Aplusify Fits In Perfectly Within USC’s Budget…
How Aplusify helped United Soccer Coaches
Maximizing Fonteva to Streamline Member Experience
By adding the power of Salesforce’s partner Fonteva to United Soccer Coaches’ resources, Aplusify increased USC’s ability to deliver highly configurable membership events and eCommerce applications. With Fonteva, USC has been able to:
- Simplify the join process for members to experience seamless onboarding using custom design registration pages and process flow
- Provide member self-service options to instantly troubleshoot common bugs and issues faced by members
- Enable USC to visualize trends using reports and dashboards and set goals based on real-time analytics
- Automate manual tasks associated with memberships to save staff time and eliminate the risk of human errors
Fonteva Powers Up USC
Improves members’ user experience
Streamlines administrative tasks
Enhances efficiency and reduces costs
Increases ROI
United Soccer Coaches
Increasing Organizational Efficiency
Enhancing Members’ User Experience
Ensuring Client Satisfaction
Aplusify meets USC requirements by providing these services:
Data Cleansing
- System Log Data Cleanup
Daily Administration
- Sandbox RefreshFonteva
- Version Upgrade From 2018-R1 to 2019-R1
- Patch Upgrade
- Salesforce Security Alerts Monitoring
- Apex Coding Exceptions Monitoring
- Reports and Dashboards
Fonteva Upgrade in Production
Bug Fixes and Troubleshooting
- Self Registration Issue Fix
- Community Page Error on Payment Confirmation Screen
After Registering for an Event - Self Registration Issue After Salesforce Winter 20 Release
Certificate Management
- Certificate Management in User Acceptance Testing (UAT)
- Certificate Management in Production
Certificate Management
- Subscription Item “Individual Membership” Term End Date