Location: Noida, UP

Shift: US Shift (5PM-2AM/6PM-3AM)

Company: Aplusify

Interview: 2 In Person Interviews.

Job Overview:

The Implementation Lead/ Project Manager is responsible for successful execution of client
implementations, owning day-to-day delivery across one or more programs or accounts from
project kickoff through go-live.

Reporting to the Head of Implementation, this role ensures predictable delivery, high
solution quality, commercial discipline, and client confidence during the implementation
phase, while preparing engagements for a clean transition into Managed Services where
applicable.

Key Responsibilities:

1. Project Delivery Ownership

• Own end-to-end delivery of assigned implementation projects.
• Ensure delivery against approved scope, timelines, quality standards, and budgets.
• Drive day-to-day execution across project managers, architects, consultants, and vendors.
• Track milestones, dependencies, risks, and issues across engagements.

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2. Client Engagement & Escalation Management

• Act as the primary delivery escalation point for assigned clients.
• Lead regular governance calls, steering committee meetings, and status reviews.
• Build strong working relationships with client sponsors, IT leads, and business stakeholders.
• Ensure transparent communication on progress, risks, and remediation plans.

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3. Solution Quality & Go-Live Readiness

• Ensure solution designs align with business requirements and architectural standards.
• Drive quality across build, testing, UAT, and deployment phases.
• Own go-live readiness reviews, cutover planning, and stabilization checkpoints.
• Minimize post go-live defects, rework, and delivery leakage.

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4. Commercial & Scope Control

• Own project-level financial performance for assigned implementations.
• Manage scope changes, change requests, and effort variances.
• Ensure timely identification and escalation of commercial or delivery risks.
• Support accurate project forecasting and revenue recognition.

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5. Delivery Governance & Process Adherence

• Implement and enforce implementation delivery frameworks and standards.
• Ensure compliance with defined:
  • Project governance models
  • Reporting cadence
  • Quality and review checkpoints
• Identify delivery inefficiencies and propose continuous improvement actions.

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6. Team Leadership & Mentorship

• Lead and mentor Project Managers and delivery team members.
• Provide input on performance, utilization, and capability gaps.
• Foster a culture of ownership, execution discipline, and accountability.
• Support onboarding and ramp-up of new team members.

Required Experience & Qualifications:

• 8–15 years of experience in technology implementation or consulting delivery.
• Proven experience leading complex, end-to-end implementation projects or programs, preferably within the Salesforce ecosystem.
• Strong understanding of the Software Development Life Cycle (SDLC).
• Hands-on experience managing project financials, scope control, and delivery governance.
• Direct client-facing delivery experience with senior and executive stakeholders.
• Strong program and project management capabilities.
• Excellent stakeholder communication skills with effective escalation handling.
• Solid understanding of enterprise platforms and implementation lifecycles.
• Strong commercial awareness and delivery discipline.
• Ability to manage and balance multiple projects in parallel.