How to Track Member Engagement with Scoring and Dashboards? While running an association, the common speed bump executives constantly mention is managing the diversity of memberships. An association functions with its members, and with such a vast community of people, there are actions and responsibilities associated with them—joining, renewal, purchasing products, attending association events, advocating […]
Data security is crucial to keep organizations safe from cybersecurity threats like data phishing. Let’s dive deeper to understand how data phishing poses a threat to your donors, members, and key stakeholders. According to Verizon’s 2019 Data Breach Investigation Report, 94% of malware was delivered via email. In 2019, nearly 88% organizations across the globe experienced spear […]
The online joining process plays a crucial role for members/donors in joining, renewing, donating, and purchasing. In the last blog, we showcased various joining processes using Fonteva. This blog focuses on real-time challenges organizations face with joining processes and solutions to improve the online member/donor experience. Joining Process for New Members PROBLEMS WITH THE EXISTING JOIN PROCESS […]
Fonteva is a powerful AMS that is native to Salesforce and seems to operate as one system. As with any software, there are routine updates to fix bugs and provide valuable features. Both Fonteva and Salesforce have their own updates and patches for their respective software. What does that mean for your organization? In order […]
Make the most out your AMS regardless of how long you have had your association management system (AMS). Here’s a checklist of activities we recommend to improve your data hygiene, increase efficiency, and obtain greater insights into your members, donors and supporters. Here’s a checklist recommended by experts to optimize your AMS… Data Hygiene Third-party […]